Features
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Contact management and work flow automation |
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Advanced inbound, outbound and blended capabilities |
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Live agent and queue monitoring |
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Fine grained metrics |
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Full call controls |
Increased call center efficiency by 33%
- Rick Meares, CEO, IRC
Why choose Call Center Suite?
| Unmatched telephony options |
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| Reduced cost & infrastructure, increased productivity |
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| On the cloud, on premise AND hybrid! |
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| Super easy to use |
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| Integrate and extend as needed! |
