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Aavaz IVR (Interactive Voice Response):

Aavaz IVR is simple to use, offering your inbound calls customizable options and a multitude of trees and routes to work with. Use any option between several numbers to a single number, and within that, an unlimited amount of IVR options to your campaign’s advantage.

This not only helps free up agent and valuable company resources by allowing the self-service options to work for the client, it also helps resolve the issues faster once calls are connected to the right person.

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What is an IVR system?

Aavaz IVR (Interactive Voice Response):

IVR is a technology that allows a computer to recognize and behave on a command based on a person’s voice or a dial tone on a keypad.<br>With Aavaz’ IVR system, your call center will be able to record messages, hold music.

Key Features of Aavaz IVR:

  • Voice Recordings
  • Hold Music
  • Multiple Inbound Number IVRs
  • IVR trees
  • Night Mode
  • IVR Queues and setups
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