We at Aavaz know the importance of e-mail. In fact many
businesses simply cannot survive without it. It’s hard to imagine life before
e-mail. Aavaz has integrated with our clients system rather than re-inventing
the wheel.
Boost your campaign effectiveness with Aavaz e-mail facility. Customer queries and interaction can now take place even through e-mails which can be delivered to any accounts of the customer’s choice. An e-mail also allows customers to refer to a piece of information when there is a peak flow of calls in the contact center and the agent cannot be available.
Customizable , html, plain text e-mail option |
E-mail delivered to any account of customer choice |
Customer engagement – E-mail when agents are handling other calls | Boost campaign effectiveness with e-mail confirmations |