Your IP address (using get_client_ip_server function) is 18.205.176.100
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    Pricing


    “One size fits all” is not the Aavaz philosophy.
    We give you what you need, not what we have.

    Our products are designed to enable your business to be most effective in communicating with your client and enabling transparency with tracking metrics to ensure that improvements in process are continuous and guaranteed.

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Pricing

“One size fits all” is not the Aavaz philosophy. We give you what you need, not what we have.

Our products are designed to enable your business to be most effective in communicating with your client and enabling transparency with tracking metrics to ensure that improvements in process are continuous and guaranteed.
If you need help do call our customer success team to learn which of our products will suit your needs.

Aavaz Call Center Suite

Fully Integrated Call Center System

See Pricing

Aavaz Box

Connect PBX, API, and Phone System

See Pricing

Contact Center Accelerator

CRMs Connected to Phone Systems

See Pricing
Aavaz Call Center Suite

 

Everything you need to run your calling activities in one powerful package. Get started quickly, get the results you need and don't worry about capabilities as Aavaz Call Center Suite has it all.

Professional

Ideal for SOHO who need to achieve calling goals quickly and efficiently

  • Marketing Workflow
  • Sales Workflow
  • Support Workflow
  • Survey Workflow
  • Attendance Workflow
  • Blended Inbound and Outbound
  • Campaign Dial Mode - Click2Call
  • 1 Inbound IVR with skills based queues
  • Live agent monitoring
  • Call transfer and conference
  • Full PBX capabilities
  • Call recordings
  • Reports basic
  • Internal chat system
  • Unlimited campaigns
  • Data retention - 4 months
  • International timezone handling
  • Call back tracking & alerts
  • Intelligent deduplication on Import
  • Email support x 24 hours response
  • Pro guide 2 hours

Enterprise

Ideal for larger organizations and departments with multiple customer touch points and deeper reporting and tracking needs

  • Marketing Workflow
  • Sales Workflow
  • Support Workflow
  • Survey Workflow
  • Attendance Workflow
  • Blended Inbound and Outbound
  • Campaign Dial Mode - Preview/Power
  • 2 Inbound IVRs with skills based queues
  • Live agent monitoring with Listen, Whisper and Barge In
  • Multi-Party transfer and conference
  • Email integration
  • Multiple administrators
  • Reports ACH (Average Call Handling Time)
  • Reports ACW (With rules and live status view)
  • API/ webform for Automated data import
  • Data retention - 4 months
  • Email support x 12 hours response
  • Pro guide 4 hours

Advanced

Ideal for third party call centers and enterprise customers managing multiple clients and large volumes

  • Marketing Workflow
  • Sales Workflow
  • Support Workflow
  • Survey Workflow
  • Attendance Workflow
  • Blended Inbound and Outbound
  • Campaign Dial Mode - Click2Call, Preview/Power
  • Unlimited Inbound IVRs with skills based queues
  • IVR with real time queue management
  • Information hiding across clients and campaigns
  • Multi-Channel
  • Multi-location support
  • Reports - Agent productivity report
  • Customization available
  • Data retention - 6 months
  • Email support x 2 hours response
  • Pro guide 8 hours

Starting at $85 per user / month*

Final price depending on options, support, customizations
* Paid Annually

Free Trial Available

Aavaz Box

 

Aavaz Box solutions are designed for ease of use and maintainability, without compromising on functionality. Backed by exceptional customization and support options, the box solutions enhance all office communications needs

API

Have your own CRM/ERP
Integrate with Aavaz PBX

  • Full API to integrate with any ERP/CRM System
  • Actions to Mute, Hold, Transfer and Conference
  • Receive all call events
  • Unlimited Extensions
  • Unlimited Simultaneous Calls
  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Skills based call routing
  • Auto Attendant / Digital Receptionist
  • Multiple Auto Attendant
  • Multi-Level Queues
  • Voicemail/ Music on Hold
  • Call Transfer
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways / PRI Lines / GSM Gateways
  • Call Reporting
  • Call Parking / Pickup
  • Call Queuing
  • Call Recording
  • Intercom/ Paging
  • Call Recordings Management
  • Web-based Management Console
  • Easy Backup and Restore
  • Setting Up Conference Calls
Call for Pricing

Get info on licensing and
integration services

PBX ++

A free PBX & extendable backed
by solid support

  • Unlimited Extensions
  • Unlimited Simultaneous Calls
  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Skills based call routing
  • Auto Attendant / Digital Receptionist
  • Multiple Auto Attendant
  • Multi-Level Queues
  • Voicemail/ Music on Hold
  • Call Transfer
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways / PRI Lines / GSM Gateways
  • Call Reporting
  • Call Parking / Pickup
  • Call Queuing
  • Call Recording
  • Intercom/ Paging
  • Call Recordings Management
  • Web-based Management Console
  • Easy Backup and Restore
  • Setting Up Conference Calls
Request Demo

This service is free. Setup, support
and customization options available

Bridge

Integrate existing phone lines
with Aavaz CCS

  • Full integration with Aavaz Campaigns
  • Full integration with Aavaz Support
  • Click2Call/Preview Dialing
  • Unlimited Extensions
  • Unlimited Simultaneous Calls
  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Skills based call routing
  • Auto Attendant / Digital Receptionist
  • Multiple Auto Attendant
  • Multi-Level Queues
  • Voicemail/ Music on Hold
  • Call Transfer
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways / PRI Lines / GSM Gateways
  • Call Reporting
  • Call Parking / Pickup
  • Call Queuing
  • Call Recording
  • Intercom/ Paging
  • Call Recordings Management
  • Web-based Management Console
  • Easy Backup and Restore
  • Setting Up Conference Calls
Request Demo

This software is free with CCS Setup
and support options available
 

Free Trial Available

Aavaz Mobile Solutions

 

Aavaz mobile solutions are unmatched in capability, flexibility while being super cost effective. Whether you just need an easy way to make calls, or enable remote and on road agents to communicate with your clients, the mobile solutions are just the answer you were looking for.

Mobilio

Call Center in a Phone
No Computers Required!

  • Marketing Workflow
  • Sales Workflow
  • Survey Workflow
  • Campaign Dial Mode - Click2Call, Preview
  • Call duration
  • Call recordings
  • Log inbound calls
  • Reports
  • Data retention - 4 months
  • Call back tracking & alerts
  • Intelligent deduplication on Import
  • Email support x 24 hours response
Request Demo

Starting at $85 per user / month*
Final price depending on options,
support, customizations
*Paid Annually

MobiConnect

Make and Track calls with
smart phones

  • Super Simple Integration
  • All Aavaz Web Features
  • Click 2 Dial
  • Light weight application
  • Capture all call events
  • Call duration
  • Call recordings
  • Push recordings in background
  • Push recordings during lean times
  • Download recordings directly from device
  • Reports
  • Data retention - 4 months
  • Call back tracking & alerts
  • Intelligent deduplication on Import
  • Email support x 24 hours response
Request Demo

Free with Aavaz CCS
 

Free Trial Available

Aavaz Contact Center Accelerators for Sugar CRM

 

Aavaz' core philosophy is to make your customer communications seamless to enable better customer relationship management. After all, good relations are all about good communications. We enable Sugar CRM to become a communications hub instead of just a data recording system. Discover the real power hidden in your CRM when you connect with Aavaz.

Aavaz Voice Accelerator for
Sugar

Make and receive calls

  • Outbound calls with click-to-call
  • Aavaz smart popup for inbound calls
  • Smart popup enables optimized workflows
  • Auto contact search on inbound calls
  • Smart popup enables on call creation of new contacts
  • Add new numbers to existing contact
  • All contact history available
  • Auto log calls
  • Call recordings directly available in CRM *
  • Create new Opportunities and Cases on call
  • Relate calls to Opportunities and Cases
  • Update key fields via smart popup directly
  • Update Opportunity and Lead dispositions
  • Automated dialers *
  • Built in reports
Request Demo

Starting at $25 /user/month paid annually
Setup, support and customization
options available

    Aavaz SMS Accelerator for Sugar

Send and receive texts

  • Send texts to contacts
  • Receive texts from contacts
  • Auto log all inbound and outbound texts
  • Use templates for text messages
  • Track delivery of texts
  • Receive popup, email and SMS alerts to incoming texts
  • Skills based routing available *
  • Custom routing rules configurable *
  • Automated responses *
  • Agents can reply from their phones from alerts *
Request Demo

Get info on licensing and
integration services

Aavaz Web Chat Accelerator for Sugar

Enable web chat

  • Simple to integrate into your website
  • Skin-able chat to match your website *
  • Skills based distribution for sales, support or language specific
  • Configure number of active chats per agent
  • Template messages for quick responses
  • Transfer chat to a different team
  • Auto log all chat sessions
  • Live monitor chat sessions *
  • Create tickets, leads for follow up from chat sessions
  • Becomes even more powerful when used with SMS and Voice plug-ins
Request Demo

Get info on licensing and
integration services
 

Free Trial Available

Compatible phone systems: Aavaz Box*, Amazon Connect, Aastra (400/800), Aastra (MX-ONE), Alcatel (OXO/OXE), Avaya (BCM, IP Office), Cisco (Call Manager), Digium Switch Vox, Ericsson-LG (eMG80, iPECS, ipLDK), NEC-Philips (iS3000, IPC100/500), NEC (SL1000, SV8100/9100), Nitsuko (DXE600/328), Panasonic (KX-TDA/TDE/NCP, KX-NS1000), Samsung (OfficeServ), Unify (3000/4000, Openscape Office).

 
US: +1-818-208-4208| US Toll Free: +1-844-220-4448| UK Toll Free: +44-800-031-8033| Philippines: +63-923-099-0464
India: +91-72900 71228
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