Your IP address (using get_client_ip_server function) is 54.198.104.202
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    Pricing


    “One size fits all” is not the Aavaz philosophy.
    We give you what you need, not what we have.

    Our products are designed to enable your business to be most effective in communicating with your client and enabling transparency with tracking metrics to ensure that improvements in process are continuous and guaranteed.

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Pricing

“One size fits all” is not the Aavaz philosophy. We give you what you need, not what we have.

Our products are designed to enable your business to be most effective in communicating with your client and enabling transparency with tracking metrics to ensure that improvements in process are continuous and guaranteed.
If you need help do call our customer success team to learn which of our products will suit your needs.

Aavaz Call Center Suite

Fully Integrated Call Center System

See Pricing

Aavaz Box

Connect PBX, API, and Phone System

See Pricing

Contact Center Accelerator

CRMs Connected to Phone Systems

See Pricing
Aavaz Call Center Suite

 

Everything you need to run your calling activities in one powerful package. Get started quickly, get the results you need and don't worry about capabilities as Aavaz Call Center Suite has it all.

Professional

Ideal for SOHO who need to achieve calling goals quickly and efficiently

  • Marketing Workflow
  • Sales Workflow
  • Support Workflow
  • Survey Workflow
  • Attendance Workflow
  • Blended Inbound and Outbound
  • Campaign Dial Mode - Click2Call
  • 1 Inbound IVR with skills based queues
  • Live agent monitoring
  • Call transfer and conference
  • Full PBX capabilities
  • Call recordings
  • Reports basic
  • Internal chat system
  • Unlimited campaigns
  • Data retention - 4 months
  • International timezone handling
  • Call back tracking & alerts
  • Intelligent deduplication on Import
  • Email support x 24 hours response
  • Pro guide 2 hours

Enterprise

Ideal for larger organizations and departments with multiple customer touch points and deeper reporting and tracking needs

  • Marketing Workflow
  • Sales Workflow
  • Support Workflow
  • Survey Workflow
  • Attendance Workflow
  • Blended Inbound and Outbound
  • Campaign Dial Mode - Preview/Power
  • 2 Inbound IVRs with skills based queues
  • Live agent monitoring with Listen, Whisper and Barge In
  • Multi-Party transfer and conference
  • Email integration
  • Multiple administrators
  • Reports ACH (Average Call Handling Time)
  • Reports ACW (With rules and live status view)
  • API/ webform for Automated data import
  • Data retention - 4 months
  • Email support x 12 hours response
  • Pro guide 4 hours

Advanced

Ideal for third party call centers and enterprise customers managing multiple clients and large volumes

  • Marketing Workflow
  • Sales Workflow
  • Support Workflow
  • Survey Workflow
  • Attendance Workflow
  • Blended Inbound and Outbound
  • Campaign Dial Mode - Intelligent predictive
  • Unlimited Inbound IVRs with skills based queues
  • IVR with real time queue management
  • Information hiding across clients and campaigns
  • Multi-Channel
  • Multi-location support
  • Reports - Agent productivity report
  • Customization available
  • Data retention - 6 months
  • Email support x 2 hours response
  • Pro guide 8 hours

Starting at $85 per user / month*

Final price depending on options, support, customizations
* Paid Annually

Free Trial Available

Aavaz Box

 

Aavaz Box solutions are designed for ease of use and maintainability, without compromising on functionality. Backed by exceptional customization and support options, the box solutions enhance all office communications needs

API

Have your own CRM/ERP
Integrate with Aavaz PBX

  • Full API to integrate with any ERP/CRM System
  • Actions to Mute, Hold, Transfer and Conference
  • Receive all call events
  • Unlimited Extensions
  • Unlimited Simultaneous Calls
  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Skills based call routing
  • Auto Attendant / Digital Receptionist
  • Multiple Auto Attendant
  • Multi-Level Queues
  • Voicemail/ Music on Hold
  • Call Transfer
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways / PRI Lines / GSM Gateways
  • Call Reporting
  • Call Parking / Pickup
  • Call Queuing
  • Call Recording
  • Intercom/ Paging
  • Call Recordings Management
  • Web-based Management Console
  • Easy Backup and Restore
  • Setting Up Conference Calls
Call for Pricing

Get info on licensing and
integration services

PBX ++

A free PBX & extendable backed
by solid support

  • Unlimited Extensions
  • Unlimited Simultaneous Calls
  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Skills based call routing
  • Auto Attendant / Digital Receptionist
  • Multiple Auto Attendant
  • Multi-Level Queues
  • Voicemail/ Music on Hold
  • Call Transfer
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways / PRI Lines / GSM Gateways
  • Call Reporting
  • Call Parking / Pickup
  • Call Queuing
  • Call Recording
  • Intercom/ Paging
  • Call Recordings Management
  • Web-based Management Console
  • Easy Backup and Restore
  • Setting Up Conference Calls
Request Demo

This service is free. Setup, support
and customization options available

Bridge

Integrate existing phone lines
with Aavaz CCS

  • Full integration with Aavaz Campaigns
  • Full integration with Aavaz Support
  • Click2Call/Preview/Predictive Dialing
  • Unlimited Extensions
  • Unlimited Simultaneous Calls
  • Call Logging
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Skills based call routing
  • Auto Attendant / Digital Receptionist
  • Multiple Auto Attendant
  • Multi-Level Queues
  • Voicemail/ Music on Hold
  • Call Transfer
  • Automatic Pickup on Busy
  • Supports SIP Trunks/ Gateways / PRI Lines / GSM Gateways
  • Call Reporting
  • Call Parking / Pickup
  • Call Queuing
  • Call Recording
  • Intercom/ Paging
  • Call Recordings Management
  • Web-based Management Console
  • Easy Backup and Restore
  • Setting Up Conference Calls
Request Demo

This software is free with CCS Setup
and support options available
 

Free Trial Available

Aavaz Mobile Solutions

 

Aavaz mobile solutions are unmatched in capability, flexibility while being super cost effective. Whether you just need an easy way to make calls, or enable remote and on road agents to communicate with your clients, the mobile solutions are just the answer you were looking for.

Mobile

Call Center in a Phone
No Computers Required!

  • Marketing Workflow
  • Sales Workflow
  • Survey Workflow
  • Campaign Dial Mode - Click2Call, Preview
  • Call duration
  • Call recordings
  • Log inbound calls
  • Reports
  • Data retention - 4 months
  • Call back tracking & alerts
  • Intelligent deduplication on Import
  • Email support x 24 hours response
Request Demo

Starting at $85 per user / month*
Final price depending on options,
support, customizations
*Paid Annually

MobiConnect

Make and Track calls with
smart phones

  • Super Simple Integration
  • All Aavaz Web Features
  • Click 2 Dial
  • Light weight application
  • Capture all call events
  • Call duration
  • Call recordings
  • Push recordings in background
  • Push recordings during lean times
  • Download recordings directly from device
  • Reports
  • Data retention - 4 months
  • Call back tracking & alerts
  • Intelligent deduplication on Import
  • Email support x 24 hours response
Request Demo

Free with Avavaz CCS
 

Free Trial Available

Aavaz Contact Center Accelerator

 

Aavaz' core philosophy is to make your calls count. We enable Sugar CRM or any other custom CRM to integrate with your phone system to enable just that. Discover the real power hidden in your CRM when you connect with Aavaz.

CCA API

Integrate your CRM with any
phone system

  • Aavaz box
  • Digium SwitchVox
  • Amazon Connect
  • Aastra (400/800)
  • Aastra (MX-ONE)
  • Alcatel (OXO/OXE)
  • Avaya (BCM, IP Office)
  • Cisco (Call Manager)
  • Ericsson-LG (eMG80, iPECS, ipLDK)
  • NEC-Philips (iS3000, IPC100/500)
  • NEC (SL1000, SV8100/9100)
  • Nitsuko (DXE600/328)
  • Panasonic (KX-TDA/TDE/NCP, KX-NS1000)
  • Samsung (OfficeServ)
  • Unify (3000/4000, Openscape Office)
  • ShoreTel
  • Wildix
  • ZyXEL (X6004/X2002)
Request Demo

Get info on licensing and
integration services

CCA for SugarCRM

Accelerate organization use and
effectiveness of Sugar

  • Click-to-dial on Sugar
  • Pop up and auto search contacts on inbound calls
  • Pop up outbound calls
  • Create new contact through Pop Up
  • Add new numbers to existing contact
  • All history shown in pop up
  • Log all calls to Sugar
  • Relate calls to Opportunities, Cases, Tickets
  • Create New Opportunities, Cases and Tickets
  • Update lead status on call
  • Set call dispositions
  • Link to call recording in CRM
  • Built in reports
  • Send Follow-up SMS messages (Coming soon)
Request Demo

Starting at $25 /user/month paid annually
Setup, support and customization
options available
 

Free Trial Available

Compatible phone systems: Aavaz Box*, Amazon Connect, Aastra (400/800), Aastra (MX-ONE), Alcatel (OXO/OXE), Avaya (BCM, IP Office), Cisco (Call Manager), Digium Switch Vox, Ericsson-LG (eMG80, iPECS, ipLDK), NEC-Philips (iS3000, IPC100/500), NEC (SL1000, SV8100/9100), Nitsuko (DXE600/328), Panasonic (KX-TDA/TDE/NCP, KX-NS1000), Samsung (OfficeServ), Unify (3000/4000, Openscape Office).

 
US: +1-818-208-4208| US Toll Free: +1-844-220-4448| UK Toll Free: +44-800-048-8178| Philippines: +63-923-099-0464
India: +91-11-431-55-333 (10am to 7pm IST)
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