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Telemarketing Solution




<h3 class="dottedBgN">What is a Telemarketing Solution?</h3>
<div class="videotext">
<p>Telemarketing solutions are peddled in a variety forms. Auto dialers, progressive dialers, excel spreadsheets, power dialers, even CRM systems are being sold as telemarketing solutions. We at Aavaz believe that a solution is not just one function, but a range of functions that solve a problem. The problem is how to make outbound calls in an efficient and effective manner.</p>
<p>&nbsp;</p>

<p>A telemarketing solution must include list management, list de-duplication, lead management, telephone integration, call management, call tracking, caller management and reporting for ROI on calling activities.</p>
<p>&nbsp;</p>
</div>

<p>&nbsp;</p>
<p>&nbsp;</p>

<h3 class="dottedBgN">Traditional Telemarketing Solutions</h3>

<div class="videotext"><p>A traditional solution is normally designed for a physical location with callers all sitting in the same location and making or receiving calls. This usually involves setting up servers, telecommunications equipment, wiring, telephone lines, system administrators, backup systems…and the list goes on.</p></div>
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<h3 class="dottedBgN">Aavaz – The Next Generation Telemarketing Solution</h3>
<div class="videotext"><p>A next generation telemarketing solution like Aavaz provides all the functionality of traditional solutions. Aavaz puts the server in a cloud, removes the physical location and let's people work from anywhere by utilization technologies such VoIP. Not only do you save money,you also make your callers more efficient and close more sales.</p>

<p>&nbsp;</p>
<p>Aavaz has been designed from the ground up to work better than existing telemarketing solutions. It's goals from the beginning were to:</p>
<p>&nbsp;</p>

<ul class="points">
<li>Remove your need for expensive servers and telecom equipment.</li>
<li>Enable your callers to work from home, thereby removing costs for you to make space for them on expensive commercial property.</li>
<li>Make callers accountable and provide an unprecedented amount
of visibility into what they're doing.</li>
<li>Enable you to expand or contract your operations on a per seat basis month to month of gambling in Australia.</li>
<li>Ensure that every single lead is followed up diligently.</li>
</ul>

</div>

<p>&nbsp;</p>
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callCenterSuite

Call Center Suite


Click to Call Suite for marketing, sales and support

mobileSolutions

Mobile Solutions


Click to Call power with no infrastructure

communicationToolbox

Aavaz Box


Enable Click to Call with your own CRM

Aavaz call center software comes with outbound dialers, inbound IVR's and features that enable you to run your call center without worrying about IT.

Powerful Tracking

Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box

Feature Rich

IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one

Flexible

Mix and match landlines, smart phones and VOIP as needed

Efficient

Workflows that are designed to maximize agent productivity

Aavaz Call Center Software Features

click_to_call_dialer
Click to Call Dialer
virtual_pbx
Virtual PBX System
integrated_crm
Integrated CRM
agent_monitoring
Live Agent Monitoring
call_recording
Call Recordings and Duration
ivr
Progressive Dialer
... and a lot more View all features
Sign up for FREE 7 day trial!
callCenterSuite
- Aavaz -
Call Center Suite
Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
- Aavaz -
Mobile Solutions
The Aavaz Mobile solutions enable a truly flexible and distributed work force. Your agents can be anywhere in office, on the road or even at home! You get visibility into calls with full tracking, live updates and call recordings
mobileSolutions


customer communication platform





your channels
  • phone
    Voice
    Powerful voice capabilities include full PBX functions, IVRs, skills based routing, live monitoring, call recordings, transfer and conference calls
  • mail
    Email
    Outbound and inbound emails with automated distribution, canned responses, send status and track opens
  • text
    SMS
    Outbound and inbound text messaging with skills based routing, automated responses and more
  • web chat
    Web Chat
    Chat with your customers from your website or application. Different pages can be configured to chat with relevant skilled agents.
  • web_tracker
    Web Tracker
    Track prospects from landing to form fill. Automatically creates tags to gain customer insight, automate with tag scoring rules and more
  • twitter
    Twitter
    Tweet directly with your customers for that special connect on sales and customer service
  • WhatsApp
    WhatsApp
    Present a centralized WhatsApp channel for your customers to get in touch with you. Full visibility and chat transcripts are automatically saved as tickets or leads.
  • coming_soon
    Coming Soon...
    Facebook, LinkedIn, Instagram, WhatsApp, Facebook Messenger. We're adding channels!

your workflows

marketing
Marketing
Get visibility into your prospects with email, web tracking and more
sales
Sales
Sales agents have full visibility into prospect activities, lead pipeline nurturing and communications best suited to their needs
support
Support
Support staff know the customer inside out, creating amazing customer experiences and generate additional sales opportunities
unified-header
unified
conversations.
simplified.
Jan 15, 3:40 PM
Aliyah: "Learn more about exciting new features"
Jan 16, 11:00 AM
Neel: Hi, I'm interested in learning about your product...
Jan 17, 10:40 AM
Mona Agent: Neel, I hope you enjoyed the demo...
Jan 17, 1:20 PM
Mona Agent: Hi Neel, I'll be helping you with your training...
seamlessly simplified.
that's the promise!
US: +1-818-208-4208| US Toll Free: +1-844-220-4448| UK Toll Free: +44-800-048-8178| India: +91-72900 71228|