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VoIP Phones and the Science Behind Them

Call Center

You must have heard about VoIP but probably aren’t aware about its wonderful capabilities of transforming a standard internet connection into a way to place calls for fre... more

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Why Cloud Telephony Is Critical for Your Business

Call Features

If you’re still relying on clunky on-premise business communication products, you must consider upgrading to cloud based software solutions... more

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The why and how of achieving truly unified and multi channel

Call Features

THE WHY AND HOW OF ACHIEVING TRULY UNIFIED AND MULTI-CHANNEL COMMUNICATION April 29, 2019 No Comments   Everyone is talking about being able to communicate with your customers in an omni or... more

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Is Cold Calling Really Dead?

Call Center

    Over the last few years, it’s been pretty common to hear self-proclaimed marketing pundits trumpet this particular mantra – “Cold calling is dead”   What does this... more

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Aavaz – A Web Based, Virtual, Outbound, Calling Soluti

Call Center

WHY did we launch Aavaz What is our philosophy We launched Aavaz because we saw an opportunity to give small businesses the benefits of call center operations from the confines of their own offices... more

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3 Reasons For Cost-Conscious Business Owners To Stop Using E

Call Features

I own a business (in-fact, a few) Costs are a real challenge for me because I am constantly playing the push and pull game with money Thoughts like “should I hire people now to be ready for more... more

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