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Why are Hosted PBX Systems Becoming Popular Among Businesses

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Call Center

If you are looking for a business phone system that enhances your customer acquisition rate and improves your brand image, then there’s nothing close to a hosted phone system It enables your... more

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Key Differences Between Business VoIP and Cloud Phone System

Call Center

A lot of articles use the terms “Business VoIP” and “Cloud Phone Systems” interchangeably In fact “Cloud Phone Systems” are also often referred to as a “Cloud PBX”, “Virtual PBX”,... more

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5 Ways to Improve Efficiency of Your Call Center Operations

Call Center

You may wonder who resorts to a call center for grievance redressal when you can contact companies via email, texting, social media, and web chats But, the reality is different Studies indicated that... more

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Why Should You Ideally Use Cloud Call Center Software

Call Center

Is your call center still running on legacy on premise call center software and technology Are you not able to add new channels of communication like SMS or Facebook Messenger or instantly update... more

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Key Benefits of Switching to a Cloud Based Call Center Solut

Call Center

The adoption of cloud-based call center solutions amongst today’s organizations is gaining quick momentum, especially after the outbreak of the pandemic With ever evolving business dynamics and... more

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VoIP Phones and the Science Behind Them

Call Center

You must have heard about VoIP but probably aren’t aware about its wonderful capabilities of transforming a standard internet connection into a way to place calls for fre... more

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Is Cold Calling Really Dead?

Call Center

    Over the last few years, it’s been pretty common to hear self-proclaimed marketing pundits trumpet this particular mantra – “Cold calling is dead”   What does this... more

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