Features
 | Contact management and work flow automation |
 | Advanced inbound, outbound and blended capabilities |
 | Live agent and queue monitoring |
 | Fine grained metrics |
 | Full call controls |
Increased call center efficiency by 33%
- Rick Meares, CEO, IRC
Why choose Call Center Suite?
 | Unmatched telephony options |
| Reduced cost & infrastructure, increased productivity |
| On the cloud, on premise AND hybrid! |
| Super easy to use |
| Integrate and extend as needed! |
