Call Center Suite
Click to Call Suite for marketing, sales and support
Outbound Calling Activity
Aavaz offers various convenient options for your inbound and outbound calling operations.
Aavaz call center software comes with outbound dialers, inbound IVR's and features that enable you to run your call center without worrying about IT.
Powerful Tracking
Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box
Feature Rich
IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one
Flexible
Mix and match landlines, smart phones and VOIP as needed
Efficient
Workflows that are designed to maximize agent productivity
Aavaz Call Center Software Features
Click to Call, Preview and Progressive Dialer
Inbound with IVR's and Skills Based Queues
Marketing, Sales and Support Workflows
Live Agent & Queue Monitoring
Powerful Reports
Deployed In Cloud, On Premise, Or Hybrid
... and a lot more View all features
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Call Center Suite
Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
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Mobile Solutions
The Aavaz Mobile solutions enable a truly flexible and distributed work force. Your agents can be anywhere in office, on the road or even at home! You get visibility into calls with full tracking, live updates and call recordings
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Communication Toolbox
The Aavaz Box is a first of its kind extensible PBX system with an API that let's you integrate with your own CRM or any other system! An easy to use Private Branch Exchange with all the advanced features of expensive proprietary systems.
