Aavaz Voice CCA plug-in for Sugar does more than just add telephony to Sugar, it automatically captures data and streamlines agent workflows by integrating all relevant modules in simple pop-ups. There’s virtually no learning curve and users don't know where Aavaz stops and Sugar begins. It is quick and easy to activate with existing phone systems.
As a multi department company we needed a tool that would streamline our customer correspondence. Through our integration with Sugar, Aavaz allows our team members to record their inbound and outbound calls with our customers and efficiently track communications! Corinne Rodriguez, Sales Operations for Duthie Power Services
Aavaz SMS Accelerator
Aavaz SMS CCA plug-in for Sugar integrates texting capabilities right into Sugar. Send and receive text messages to contacts right from your Sugar interface. Keep all communications tracked in one place instead of in agent phones or outside un-integrated standalone platforms. Your customers are most responsive using SMS and appreciate uninstrusive, time sensitive updates.
The Aavaz text messaging plug-in solves one of the biggest pain points of your sales and support staff sending updates via text to clients directly from their phones. Sending texts directly from Sugar enables clear visibility into an area that was a big black hole of information for managers trying to optimize their departments. Chris Cassity, Co-Founder & CTO of MasterSolve
Aavaz Web Chat Accelerator
Aavaz Web Chat CCA plug-in is the newest way to allow your customers to reach you for sales and support on your desired acquisition or support platforms. Simple web snippets embed right into your website. Aavaz allows for skills based routing and even transferring web chats to other departments for specialized handling.
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