customer communication platform

slider image

customers expect
multi-channel conversations

communicate with your customers
easily, effectively and deeply

happy customers
are engaged with your brand

aavaz enables marketing, sales & support to act as one,
and create customer-centric experiences
to keep them coming back for more!

fluid conversations
increase customer success

aavaz omni-channel removes barriers to conversations
for you and your customers

your channels

  • phone
    Voice
    Powerful voice capabilities include full PBX functions, IVRs, skills based routing, live monitoring, call recordings, transfer and conference calls
  • mail
    Email
    Outbound and inbound emails with automated distribution, canned responses, send status and track opens
  • sms
    SMS
    Outbound and inbound text messaging with skills based routing, automated responses and more
  • web_tracker
    Web Tracker
    Track prospects from landing to form fill. Automatically creates tags to gain customer insight, automate with tag scoring rules and more
  • whatsapp
    WhatsApp
    Present a centralized WhatsApp channel for your customers to get in touch with you. Full visibility and chat transcripts are automatically saved as tickets or leads.

your workflows

marketing
Marketing
Get visibility into your prospects with email, web tracking and more
sales
Sales
Sales agents have full visibility into prospect activities, lead pipeline nurturing and communications best suited to their needs
support
Support
Support staff know the customer inside out, creating amazing customer experiences and generate additional sales opportunities
header-strips

unified

conversations.
simplified.
conversation
Jan 15, 3:40 PM
Aliyah: "Learn more about exciting new features"
conversation
Jan 16, 11:00 AM
Neel: Hi, I'm interested in learning about your product...
conversation
Jan 17, 10:40 AM
Mona Agent: Neel, I hope you enjoyed the demo...
conversation
Jan 17, 1:20 PM
Mona Agent: Hi Neel, I'll be helping you with your training...
seamlessly simplified.
that's the promise!
join our growing list of success stories!