Two products. Two connectors. Built to work together — each one stands alone. Phones, email, chat, social, and AI in a single customer view, running in production today for 1,300+ users and 100,000+ calls/day.
Each one stands alone. The bundle does more. Start with what you need — add the rest when the time is right.
The contact center platform.
Every channel, every stage of the customer lifecycle, unified on one screen. Inbound, outbound, dialer, campaigns, tickets, and Aalia Voice AI — all sharing one customer record.
The free, self-hostable PBX — built for the AI age.
Completely programmable for inbound and outbound processes, with a built-in AI speech engine. Self-host in ten minutes with Docker, keep your SIP trunks, and pay only for what you actually use.
Mobile connector for 361.
Click-to-call for 361, using the agent's own Android phone. They register the device once, then dial out from 361 and run the call from the same screen. No headsets, no hardware to ship.
Data connector for 361.
See a useful contact — or a whole page of them — on the web? DataConnect drops them into 361 in a click. Profiles, directories, search results, all in the same flow.
Each stands alone. The bundle does more.
Contact centers weren't designed to be stitched together from five SaaS tools. Aavaz 361 is one product — so the customer story is one story.
Every call, every message, every ticket — attached to one customer record from their first touch to now. No tab-hopping, no lost context.
HISTORYMarketing, sales, and support share the same pipeline. A lead becomes an opportunity becomes a customer becomes a support case — all on rails.
LIFECYCLEAalia Voice and 361's assistants read the full history — voice transcripts, chat threads, CRM notes — and act on it in real time.
INTELLIGENCEThe combination is rare — and it's why Aavaz works. We understand the phone system and the workflow it's supposed to serve.
Self-serve the PBX, or bring us in for the whole thing. Either way, you'll run on infrastructure that's already proved itself.
Spin it up in ten minutes with Docker, keep your existing SIP trunks, and only pay for what you actually use. No seat tax. No ratios.
Every channel, every stage, on one platform — with our team mapping the rollout to your existing workflows. We do this a lot.