communicate with your customers
easily, effectively and deeply
happy customers
are engaged with your brand
aavaz enables marketing, sales & support to act as one,
and create customer-centric experiences
to keep them coming back for more!
fluid conversations
increase customer success
aavaz omni-channel removes barriers to conversations
for you and your customers
your channels
Voice
Powerful voice capabilities include full PBX functions, IVRs, skills based routing, live monitoring, call recordings, transfer and conference calls
Email
Outbound and inbound emails with automated distribution, canned responses, send status and track opens
SMS
Outbound and inbound text messaging with skills based routing, automated responses and more
Web Tracker
Track prospects from landing to form fill. Automatically creates tags to gain customer insight, automate with tag scoring rules and more
WhatsApp
Present a centralized WhatsApp channel for your customers to get in touch with you. Full visibility and chat transcripts are automatically saved as tickets or leads.
your workflows
Marketing
Get visibility into your prospects with email, web tracking and more
Sales
Sales agents have full visibility into prospect activities, lead pipeline nurturing and communications best suited to their needs
Support
Support staff know the customer inside out, creating amazing customer experiences and generate additional sales opportunities
unified
conversations.
simplified.
Jan 15, 3:40 PM Aliyah: "Learn more about exciting new features"
Jan 16, 11:00 AM Neel: Hi, I'm interested in learning about your product...
Jan 17, 10:40 AM Mona Agent: Neel, I hope you enjoyed the demo...
Jan 17, 1:20 PM Mona Agent: Hi Neel, I'll be helping you with your training...
