Call Center Suite
Click to Call Suite for marketing, sales, and support
Inbound Call Center
Aavaz Integrated Telephone and CRM Suite for Call Centers
Aavaz call center software comes with outbound dialers, inbound IVR's and features that enable you to run your call center without worrying about IT.
Powerful Tracking
Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box
Flexible
Mix and match landlines, smart phones and VOIP as needed
Feature Rich
IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one
Efficient
Workflows that are designed to maximize agent productivity
Aavaz Call Center Software Features
Click to Call, Preview and Progressive Dialer
Inbound with IVR’s and Skills Based Queues
Marketing, Sales and Support Workflows
Live Agent & Queue Monitoring
Powerful Reports
Deployed In Cloud, On Premise, Or Hybrid
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