customer communication platform

Inbound Call Center

Aavaz Integrated Telephone and CRM Suite for Call Centers

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Call Center Suite

Click to Call Suite for marketing, sales, and support

Aavaz call center software comes with outbound dialers, inbound IVR's and features that enable you to run your call center without worrying about IT.

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Powerful Tracking

Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box

Flexible

Mix and match landlines, smart phones and VOIP as needed

Feature Rich

IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one

Efficient

Workflows that are designed to maximize agent productivity

Aavaz Call Center Software Features

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Click to Call, Preview and Progressive Dialer
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Inbound with IVR’s and Skills Based Queues
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Marketing, Sales and Support Workflows
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Live Agent & Queue Monitoring
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Powerful Reports
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Deployed In Cloud, On Premise, Or Hybrid

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- Aavaz -

Call Center Suite

Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
See Details

- Aavaz -

Communication Toolbox

The Aavaz Box is a first of its kind extensible PBX system with an API that let's you integrate with your own CRM or any other system! An easy to use Private Branch Exchange with all the advanced features of expensive proprietary systems.
See Details

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