Get office productivity from remote staff. Works out of the box - Get up and running in hours. Pay as you go options available.
Powerful Tracking
Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box
Flexible
Mix and match landlines, smart phones and VOIP as needed
Feature Rich
IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one
Efficient
Workflows that are designed to maximize agent productivity
Aavaz Call Center Software Features
Agent & Call Tracking and Recording
Marketing, Sales and Support Workflows
Integrated CRM – Works out of the box
Standalone app or addon to full web application
Live Agent Monitoring
Inbound with IVR’s and Skills Based Queues
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Call Center Suite
Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
The Aavaz Box is a first of its kind extensible PBX system with an API that let's you integrate with your own CRM or any other system! An easy to use Private Branch Exchange with all the advanced features of expensive proprietary systems.