Call Center Suite
Click to Call Suite for marketing, sales, and support
Cloud Call Center Call with Android, Browser VoIP, Exotel
Remote Agents! True flexibility! Zero infrastructure! Agents can work @home, or on the road. You maintain full management capability.
Get office productivity from remote staff. Works out of the box - Get up and running in hours. Pay as you go options available.
Powerful Tracking
Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box
Flexible
Mix and match landlines, smart phones and VOIP as needed
Feature Rich
IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one
Efficient
Workflows that are designed to maximize agent productivity
Aavaz Call Center Software Features
Agent & Call Tracking and Recording
Marketing, Sales and Support Workflows
Integrated CRM – Works out of the box
Standalone app or addon to full web application
Live Agent Monitoring
Inbound with IVR’s and Skills Based Queues
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