customer communication platform

Cloud Call Center Call with Android, Browser VoIP, Exotel

Remote Agents! True flexibility! Zero infrastructure! Agents can work @home, or on the road. You maintain full management capability.

callCenterSuite

Call Center Suite

Click to Call Suite for marketing, sales, and support

Get office productivity from remote staff. Works out of the box - Get up and running in hours. Pay as you go options available.

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Powerful Tracking

Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box

Flexible

Mix and match landlines, smart phones and VOIP as needed

Feature Rich

IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one

Efficient

Workflows that are designed to maximize agent productivity

Aavaz Call Center Software Features

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Agent & Call Tracking and Recording
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Marketing, Sales and Support Workflows
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Integrated CRM – Works out of the box
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Standalone app or addon to full web application
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Live Agent Monitoring
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Inbound with IVR’s and Skills Based Queues

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- Aavaz -

Call Center Suite

Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
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- Aavaz -

Communication Toolbox

The Aavaz Box is a first of its kind extensible PBX system with an API that let's you integrate with your own CRM or any other system! An easy to use Private Branch Exchange with all the advanced features of expensive proprietary systems.
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