Telecalling Software

Empower Your
Customer Engagement
With Our Call
Center Software

From flexible deployment to comprehensive functionality and future-proof integrations, we've got it all.

THE RIGHT PRODUCTS FOR YOUR NEEDS

FEATURES

Unlock the Advantages

Explore the array of benefits that our solution brings to your business. From enhanced customer satisfaction to streamlined operations, discover how we can transform your call center experience.

Voice-Enabled Advantages

Our feature-rich platform offers a suite of voice tools and capabilities that empower your agents to deliver exceptional customer interactions.

Full PBX capabilities
IVR
Skills based routing
Transfer and conference calls

WebRTC, Mobile, PRI, SIP lines
Call Recordings
Live Agent and Queue Monitoring
Built-in marketing campaigns

Explore the CRM Advantage

Customizable Fields: From contact information to specific customer  preferences, our CRM empowers you to capture and  organize data effortlessly.

Unified Screens: Navigate customer profiles seamlessly with  user-friendly screens that display essential information  at your fingertips. With intuitive layouts, you'll have the  insights you need to engage with customers effectively.

Import Templates: Transitioning your existing data into  our CRM is a breeze with our versatile import templates.  Say goodbye to manual data entry and hello to efficiency.

Powerful Reporting Suite

Dashboard: Monitor key metrics, track agent activity, and assess customer interactions at a glance.

Time: Stay ahead of trends and identify patterns with time-based reporting. Gain historical insights that help you optimize schedules, staffing levels, and resource allocation..

Reporting: Customize reports to suit your unique needs. Whether you're analyzing agent performance, call volume, or customer feedback, our reporting feature allows you to tailor data extraction to your specific goals..

Multi-Channel Engagement

Our call center software's constantly evolving Multi-Channel communication first approach, empowers you to engage with your audience effortlessly across a variety of communication channels, ensuring no customer goes unheard.

Voice
Email
Whatsapp

SMS
Twitter
And more coming soon!

Seamless API Integration

Connect your systems effortlessly with our seamless integration solutions, allowing your data to flow smoothly and efficiently across your organization.

Versatile Integration: Seamlessly connect with a wide range of third-party applications and services.

Real-time Data Sync: Ensure data consistency and accuracy with real-time synchronization.

BENEFITS

Unlock the Advantages

Aavaz 361 has been designed for call center operations. Using Aavaz infuses best practices and efficiencies gleaned from years of testing ideas into actions.

All In One Solution

360 degree view of your customer on 1 platform. Marketing, sales and support across channels!

Customizable

Configure Aavaz for you! Fields, Dispositions, Questions, Pipelines. Your business represented!

Cost-Efficient

With low to no to training required, your agents do more. Simple!

The Metrics

Get the % increments you want. 30% Increased Sales Productivity...why not?

No IT

Do it all with little or no IT department involvement. Aavaz is really that easy.

CUSTOMERS

Elevating Excellence With Our Esteemed Clients

Our success is intricately tied to the success of our clients, and we are privileged to have had the opportunity to work with a diverse range of organizations across various industries.

We take pride in providing top-notch call center software solutions that empower businesses to excel in marketing, sales, customer service and support.

Testimonial Slider

Manav Mehra

5.0

It was great when we came across Aavaz. They had good team, a good product, and even the price was a good fit for us.

Avdhesh Singh

5.0

This is the easiest company to work with, the management is amazing, it's a great partnership for us overall in the long run

Manav Mehra

5.0

It was great when we came across Aavaz. They had good team, a good product, and even the price was a good fit for us.

Krishan Jhalani

4.0

We've never seen this high level of responsiveness from any brand. It gave a ton of flexibility on what customer it fits

Avdhesh Singh

5.0

This is the easiest company to work with, the management is amazing, it's a great partnership for us overall in the long run

TESTIMONIALS

Elevating Excellence With Our Esteemed Clients

Our success is intricately tied to the success of our clients, and we are privileged to have had the opportunity to work with a diverse range of organizations across various industries.

We take pride in providing top-notch recruitment tracking systems that empower businesses to excel in their hiring efforts.

PRICING

Inspiring possibility and applying innovation

Start today. We're ready!

PROFESSIONAL

Ideal for SOHO who need to achieve calling goals quickly and efficiently

Marketing Workflow
Sales Workflow
Support Workflow
Survey Workflow
Attendance Workflow
Blended Inbound and Outbound
Campaign Dial Mode - Preview/Power
1 Inbound IVR with skills based queues
Live agent monitoring
Call transfer and conference
Full PBX capabilities
Call recordings
Reports basic
Internal chat system
Unlimited campaigns
Data retention - 4 months
International timezone handling
Call back tracking & alerts
Intelligent deduplication on Import
Email support x 24 hours response
Pro guide 2 hours

ENTERPRISE

Ideal for larger organizations and departments with multiple customer touch points and deeper reporting and tracking needs

Marketing Workflow
Sales Workflow
Support Workflow
Survey Workflow
Attendance Workflow
Blended Inbound and Outbound
Campaign Dial Mode - Click2Call
2 Inbound IVR with skills based queues
Live agent monitoring with Listen, Whisper and Barge In
Multi-Party transfer and conference
Email integration
Multiple administrators
Reports ACH (Average Call Handling Time)
Reports ACW (With rules and live status view)
API/ webform for Automated data import
Data retention - 4 months
Email support x 24 hours response
Pro guide 4 hours

Advanced

Ideal for third party call centers and enterprise customers managing multiple clients and large volumes

Marketing Workflow
Sales Workflow
Support Workflow
Survey Workflow
Attendance Workflow
Blended Inbound and Outbound
Campaign Dial Mode - Click2Call, Preview/Power
Unlimited Inbound IVRs with skills based queues
Live agent monitoring
IVR with real time queue management
Information hiding across clients and campaigns
Multi-Channel
Multi-location support
Reports - Agent productivity report
Customization available
Data retention - 6 months
Email support x 2 hours response
Pro guide 8 hours

Free Trial Available

Why Choose Aavaz?

Aavaz offers a winning combination of unparalleled features, user-friendly interface, and exceptional support. You will streamline call center operations, improve agent efficiency and customer service quality.

With seamless integration options and a track record of delivering tangible results for our clients, choosing Aavaz is the smart choice for businesses looking to thrive in the competitive world of customer engagement. Don't settle for less – choose us and stay ahead of the curve!

ABOUT US

Why Choose Aavaz?

Aavaz offers a winning combination of unparalleled features, user-friendly interface, and exceptional support. You will streamline call center operations, improve agent efficiency and customer service quality.

With seamless integration options and a track record of delivering tangible results for our clients, choosing Aavaz is the smart choice for businesses looking to thrive in the competitive world of customer engagement. Don't settle for less – choose us and stay ahead of the curve!

CONTACT

Anything unclear or need some help? Relax, we are here 24/7 for you

Contact Us

Our friendly staff is here to help with any questions you may have

+91-72900 71228

Customer Service

Need support. Our customer success team is a phone call away

+91-72900 71228

Run your call center the way it should be!

Empower Your
Customer Engagement
With Our Call
Center Software

Unlock the Advantages

Unlock the Advantages

Elevating Excellence With Our Esteemed Clients

Elevating Excellence With Our Esteemed Clients

PRICING

Inspiring possibility and applying innovation