Installation and Setup
Features Aavaz Setup Simplicity? No Installation? Pure Virtual Web Based? Android App? Local Install? Multi-Location Capability? Office PBX Functionality
Features Aavaz Extensions Voice Mail Boxes Virtual and Distributed? Inbound - IVR
Features Aavaz Multiple IVRs? Multi-Level IVRs Skills Based Routing Auto Phone Contact Lookup Call Forwarding If No Agents Available? Night Mode Custom Hold Music Hold in Queue Transfer Calls Outbound Dialer Modes
Features Aavaz Browser Dial Pad Click-2-Call? Preview Dialer Power Dialer Predictive Dialer Blended
Features Aavaz Tracking Across in/out calls Allow inbound and outbound calls simulataneously Calling Methods
Features Aavaz Browser Based? SIP Phone Android Cell Based Skype Google Voice PRI/Analog Based Campaigns to fit all needs
Features Aavaz Sales Campaigns with Product Management Support Campaigns with Ticket Tracking Lead Generation Campaigns with Lead Follow up Event Generation Campaigns with Confirmation follow up Call Monitoring
Features Aavaz Call Recording Call Duration Call Disposition Agent Monitoring
Features Aavaz Listen to active call Whisper to agent in active call Barge in to create a conference call Reports
Features Aavaz History preserved throughout time Detailed Reports to Individual Call Level Inituitive Call Summary Reports Reports on tickets Reports on leads Reports on sales Integrations
Features Aavaz Web Form API? Zoho Integration SalesForce Integration Other Greatness
Features Aavaz Intelligent Deduplication on Import? Contact Management Call-Back Tracking Call-Back Alerts International Timezone Handling Information Hiding Custom Fields Custom Dispositions Email Templates Pre-uploaded Campaign Documents? Built in Surveys Product Inventory Screen Pops Internal Chat System 4 User Levels Unlimited Campaigns Unlimited Contacts Unlimited Historical Data Billing
Features Aavaz All features included - no hidden costs Increase or Decrease Callers at any time No named licences Multiple Voice options to suit your budget
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