Aavaz Free PBX in the Cloud with GCP and Twilio
Some assumptions before you start: You have basic understanding of linux and docker You understand concepts of firewalls You have never worked with Google Cloud Platform (GCP) You have never worked... more
Why are Hosted PBX Systems Becoming Popular Among Businesses
If you are looking for a business phone system that enhances your customer acquisition rate and improves your brand image, then there’s nothing close to a hosted phone system It enables your... more
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Key Differences Between Business VoIP and Cloud Phone System
A lot of articles use the terms “Business VoIP” and “Cloud Phone Systems” interchangeably In fact “Cloud Phone Systems” are also often referred to as a “Cloud PBX”, “Virtual PBX”,... more
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5 Ways to Improve Efficiency of Your Call Center Operations
You may wonder who resorts to a call center for grievance redressal when you can contact companies via email, texting, social media, and web chats But, the reality is different Studies indicated that... more
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The Significance of a Smooth Customer Call Experience
Phone calls are most likely the first point of contact for your customers These interactions count a lot as they can make or break your reputation in the market Smooth conversations have great... more
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Why Should You Ideally Use Cloud Call Center Software
Is your call center still running on legacy on premise call center software and technology Are you not able to add new channels of communication like SMS or Facebook Messenger or instantly update... more
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Key Benefits of Switching to a Cloud Based Call Center Solut
The adoption of cloud-based call center solutions amongst today’s organizations is gaining quick momentum, especially after the outbreak of the pandemic With ever evolving business dynamics and... more
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