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Telemarketing System




What is a Telemarketing System?

Telemarketing systems come in a variety of shapes and sizes. While not trying to address the entire market, telemarketing systems at the most basic must include list management, lead management, telephone integration, call management, call tracking, caller management and reporting for ROI on calling activities.

 

 

Traditional Telemarketing System

The traditional system is normally designed for a physical location with callers all sitting in the same location and making or receiving calls. This usually involves setting up servers, telecommunications equipment, wiring, telephone lines, system administrators, backup systems…and the list goes on.

A next generation telemarketing system like Aavaz provides all the functionality without the fuss. Aavaz puts the server in a cloud, removes the physical location and let’s people work from anywhere by utilization technologies such VoIP. Not only do you save money,you also make your callers more efficient and close more sales.

 

 

Next Generation Telemarketing System – Aavaz

Aavaz has been designed from the ground up to work better than existing telemarketing systems. It’s goals from the beginning were to:

 
  • Lower your costs by reducing the need for expensive servers and ongoing maintenance.
  • Lower your costs by enabling a virtual office environment.
  • Increase caller efficiency by providing the right results and only pertinent information to callers.
  • Never worry about building too much or too little capacity again. Enable you to expand or contract your operations on a per seat basis month to month. We incur all the costs.
  • Squeeze every lead by managing prospects and leads efficiently.

 

 

Call Center Suite


Click to Call Suite for marketing, sales and support

Mobile Solutions


Click to Call power with no infrastructure

Aavaz Box


Enable Click to Call with your own CRM

Aavaz call center software comes with outbound dialers, inbound IVR's and features that enable you to run your call center without worrying about IT.

Powerful Tracking

Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box

Feature Rich

IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one

Flexible

Mix and match landlines, smart phones and VOIP as needed

Efficient

Workflows that are designed to maximize agent productivity

Aavaz Call Center Software Features

Click to Call Dialer
Virtual PBX System
Integrated CRM
Live Agent Monitoring
Call Recordings and Duration
Progressive Dialer
... and a lot more View all features
Sign up for FREE 7 day trial!
- Aavaz -
Call Center Suite
Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
- Aavaz -
Mobile Solutions
The Aavaz Mobile solutions enable a truly flexible and distributed work force. Your agents can be anywhere in office, on the road or even at home! You get visibility into calls with full tracking, live updates and call recordings


customer communication platform





your channels
  • Voice
    Powerful voice capabilities include full PBX functions, IVRs, skills based routing, live monitoring, call recordings, transfer and conference calls
  • Email
    Outbound and inbound emails with automated distribution, canned responses, send status and track opens
  • SMS
    Outbound and inbound text messaging with skills based routing, automated responses and more
  • Web Chat
    Chat with your customers from your website or application. Different pages can be configured to chat with relevant skilled agents.
  • Web Tracker
    Track prospects from landing to form fill. Automatically creates tags to gain customer insight, automate with tag scoring rules and more
  • Twitter
    Tweet directly with your customers for that special connect on sales and customer service
  • Coming Soon...
    Facebook, LinkedIn, Instagram, WhatsApp, Facebook Messenger. We're adding channels!
Marketing
Get visibility into your prospects with email, web tracking and more
Sales
Sales agents have full visibility into prospect activities, lead pipeline nurturing and communications best suited to their needs
Support
Support staff know the customer inside out, creating amazing customer experiences and generate additional sales opportunities
unified
conversations.
simplified.
Jan 15, 3:40 PM
Aliyah: "Learn more about exciting new features"
Jan 16, 11:00 AM
Neel: Hi, I'm interested in learning about your product...
Jan 17, 10:40 AM
Mona Agent: Neel, I hope you enjoyed the demo...
Jan 17, 1:20 PM
Mona Agent: Hi Neel, I'll be helping you with your training...
seamlessly simplified.
that's the promise!
US: +1-818-208-4208| US Toll Free: +1-844-220-4448| UK Toll Free: +44-800-031-8033| Philippines: +63-923-099-0464
India: +91-72900 71228
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