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Capture AMI data with tcpdump and read them with wireshark and other unix tools

In the dynamic world of Asterisk development, understanding the data that is being transmitted over your network is vital to...

Auto Dialer Software – An Important Tool for Customer Engagement

How to pick an auto dialer that actually moves the needle: types of dialers, telecom compliance, list quality, message strategy...

Getting Started with the Free Aavaz PBX on Google Cloud (GCP)

Getting Started with the Free Aavaz PBX on GCP Quick overview Spin up a GCP VM. Deploy the Aavaz PBX...

Auto Dialers- What is the difference between Predictive, Preview, Progressive and Power Dialers?

In a contact center, there are various critical functions playing their unique roles to optimize a business. Dialers play one...

Unlocking Truly Unified and Multi-Channel Communication: Why It Matters and How to Do It

Everyone is talking about being able to communicate with your customers in an omni or multi-channel world. A lot of you are...

We ate our own dog food

I bet you’ve all read plenty of articles (Like this one) about measuring each and everything in your marketing plans....

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