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    3 Reasons For Cost-Conscious Business Owners To Stop Using Excel For Telemarketing – Hint: It’s Expensive

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    I own a business (in-fact, a few). Costs are a real challenge for me because I am constantly playing the push and pull game with money. Thoughts like “Should I hire people now to be ready for more business in the future or should I save money and scramble when business actually comes in”, are constantly doing their rounds in my mind. And this is my constant especially while considering my telemarketing strategies.
    May 18, 2021 195
    What Is Telemarketing?
    The typical mental picture that most people bring up in their minds when they think about what is telemarketing, is that of being irritated by a caller asking you if you’d like to buy insurance, or have a home loan requirement (Actually it can get worse…you could get a phone call and a robot will ask you that question). This is probably the worst example of telemarketing…but what’s more compelling is that these calls are still being made and that your phone is still ringing! And best example of telemarketing is cold calling.
    May 18, 2021 185
    Infographic: Telemarketing Tops 2014 B2B Lead Generation Trends for 2014
    A great Infographic by Seth Pricce of Placester.com shows just how effective telemarketing can be with B2B lead generation and closing! Article Source: https://placester.com/real-estate-marketing-academy/infographic-hot-or-not-the-best-methods-for-finding-new-b2b-customers-in-2014/?utm_source=http://www.marketingprofs.com/chirp/2013/12161/b2b-lead-generation-trends-for-2014-whats-hot-and-whats-not&utm_medium=embed&utm_campaign=cm
    May 17, 2021 112
    Advancing Cloud Technology Minimizes Human Resource and On-Premise Call Center Issues
    Adopting new technology for large organizations requires preparation, rounds of discussion among department heads, trials and a paradigm shift in the existing system. Despite the challenges, the call-center model is changing from on-premise to cloud based call center technology. What may initially appear as an unwelcome disruption to the established process eventually becomes a pivotal improvement in call center operations. Mature technology streamlines existing processes to simplify employee supervision with virtually no change to call center management practices.
    May 17, 2021 155
    Auto Dialers- What is the difference between Predictive, Preview, Progressive and Power Dialers?
    In a contact center, there are various critical functions playing their unique roles to optimize a business. Dialers play one such important role in the process. A business can benefit greatly with the use of a suitable dialer for its calling campaign given the cost savings from productivity increases alone. The key is to determine which auto-dialer is the best option for your business, campaign or client’s needs. Driven with intelligence and advanced technology, Aavaz possesses a clear understanding of the growing needs of businesses. Here are some of the defining features of auto-dialers and how you might benefit from...
    May 17, 2021 283
    “The way to customer’s heart is through good personalized customer service.”

    Don’t just read the articles that tell you how to reel in customers. Put the tips in to practice by performing A/B tests on multiple channels and find the right one to nurture your leads towards conversion…

    April 29, 2019 465
    Warning signs that indicate it’s time to get unified in your multi-channel customer service approach

    Look around and you will understand how the way of interaction between customers and the companies is changing. There was a time when customers had only one channel to contact the companies…

    April 29, 2019 505
    Why keeping a personal touch with your customers is important for business growth

    Content may be the king of marketing, but customers are the citizens. Regardless of the system of governance a nation follows, be it democracy or monarchy, there is no doubt about the vital role citizens play…

    April 29, 2019 407
    Unlocking Truly Unified and Multi-Channel Communication: Why It Matters and How to Do It

    Everyone is talking about being able to communicate with your customers in an omni or multi-channel world. A lot of you are probably doing multi-channel already (Albeit in a less than efficient manner)…

    April 29, 2019 678
    We ate our own dog food

    I bet you’ve all read plenty of articles (Like this one) about measuring each and everything in your marketing plans. Get your top of funnel metrics in place, so you can identify which channels work…

    April 29, 2019 363